Terms and Conditions

It is vital that you (The Client) please take time to read through thoroughly and ensure you fully understand these terms and conditions and their implications before you commence any project with Becc Burgmann Interior Design and Decorating. Please also note that from time to time Becc Burgmann Interior Design and Decorating may need to alter these terms and conditions without notice. Please contact us if you do not understand any of the terms and conditions in this document.

Terms and Conditions Updated July 2019

Commencement of work

Work will begin once the initial contract outlining the individual projects or service has been agreed upon and signed by the client.

Quotations

All costs and services provided are outlined in the services section of the website. All prices, as outlined, do not include GST.

Payment Terms

Full or Partial Re-Style

Initial Consultation Fees are to be paid before entering the premises to lock in the time and date of visit. If the client changes their mind after payment, this fee is non-refundable.

All styling fees will be invoiced at the end of each month, or earlier should the briefing and/or pieces be purchased and/or styled before the end of the month.

If the client decides to change their mind after a piece is purchased, returning and/or selling this piece is up to the client, it is not the responsibility of Becc Burgmann Interior Design and Decorating. Becc Burgmann will try and assist where possible, however, it is the responsibility of the client.

Designer on call

The client will pay the service fee, plus GST, for 5 hours of design service sporadically over the course of 6 months. As this service is provided throughout the course of 6 months, or equating to 5 hours, whichever comes first, Becc Burgmann Interior Design and Decorating will keep a log of the number of minutes/hours, totalling a whole of 5 hours. After 5 hours of design service, the client can choose to pay the design fee hourly at $120 + GST, or, purchase another 5 hours for $500 + GST. The client will be notified after each hour has been used. This service is only available for use within 6 months of purchase. If they client does not use all 5 hours within this time, the remaining money will not be refunded.

One-off consultation

The one-off consultation fee is to be paid prior to entering the premises as confirmation of time and date of appointment.

Becc Burgmann Interior Design and Decorating will supply paint and fabric samples, where necessary, to help aid in discussion and decision making during one-off consultations. For this to be provided, the client needs to ensure they complete the initial questionnaire to ensure Becc Burgmann Interior Design and Decorating can best utilise this time and provide as much detail and information as possible during this appointment.

Sourcing pieces

Becc Burgmann Interior Design and Decorating will supply at least 3 options (where possible) for pieces. If required, Becc Burgmann Interior Design and Decorating will organise delivery of this piece at the continued hourly rate. Becc Burgmann Interior Design and Decorating does not take responsibility if the piece does not fit through the doors of the premise, it is expected the client will have measured and checked this first before agreeing to the purchase of a piece, given the measurements of it as supplied to Becc Burgmann Interior Design and Decorating.

A 1 hour sourcing fee is to be paid prior to work commencing to confirm legitimacy of the client.

PROJECT CANCELLATION / PAUSE / REFUND POLICY

Project Pause or cancellation

If the client pauses the project for any reason, all design work up to date will be charged immediately. There will be no fee to resume the work at a later stage.

Design Samples

The client also agrees to allow Becc Burgmann Interior Design and Decorating to showcase any/all work created in the course of a project as part of the company’s portfolio. Becc Burgmann Interior Design and Decorating will publicly show only the suburb of the project and outline the nature of the project, for example loungeroom. Becc Burgmann Interior Design and Decorating will not disclose name or exact costs of each project.

No Guarantees

The client acknowledges that Becc Burgmann Interior Design and Decorating cannot guarantee any results for design and outcomes based on subjective factors that cannot be controlled by Becc Burgmann Interior Design and Decorating.